Readers of a UK travel magazine, Wanderlust recently rated Paro airport as the best airport in the world.
Paro airport had an average rating of 92 percent, equal to Singapore’s Changi, and higher than Hong Kong international, and even Tokyo Narita.
Readers of the magazine also rated Bhutan as the second best country to visit, after Japan. National airline Druk Air did not make it to the top 10 airlines category.
Civil Aviation joint director, Karma Wangchuk, attributed the high rating to the uniqueness of the Paro airport experience. This includes the clean air upon disembarkation, the national attire worn by airport staff, and the traditional architecture of the airport.
Other factors include the quick processing time of passengers, less formalities, and short distances to walk, said Karma Wangchuk.
There are plans to improve the airport. Karma Wangchuk said that airport agencies have been asked to revaluate certain procedures and eliminate unnecessary formalities.
Training will also be conducted to improve service delivery and develop a friendliness culture among airport staff.
The airport will also be expanding its terminal build- ing in the next two years, he said.
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